The rest=3 stars. Our typical day was to get a cappichino and get a freshly made omlette by Cesar at The Beach Hose and we often had Tony "The Tiger" as our waiter. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Fins up! Splendid experiences should begin from the moment you arrive till the moment you depart and we are happy to hear you encountered just this. Fins up! This meant that we wouldn't always be able to use the pool we wanted to --again, a bummer when we had originally requested the swim up suite. Tripadvisor performs checks on reviews. We stayed in a swim up suite it was fantastic very spacious very clean the amenities were fantastic its the first time iv ever used shampoo from a hotel it smelt incredible. Margaritaville Island Reserve Riviera Maya Nickelodeon Hotels & Resorts Riviera Maya El Dorado Seaside Palms El Dorado Royale El Dorado Maroma El Dorado Seaside Suites El Dorado Casitas Royale Palafitos . We also didn't follow up on it, but kind of felt like we shouldn't have to? Personal touch from the staff and incredibly relaxing. All the food was great but we loved the breakfast and lunch at the beach house our service from Emilio J Satana and omelettes from Al Varro was great and not to forget Tony he served my husband the best porterhouse steak hes had anywhere. This is the perfect setting for those who want to escape the everyday with a tropical change in latitude. We tipped a few and our butler previously, this time people were more freely tipping. Sign up for our newsletter, and youll be among the first to know our latest offers and updates. The staff had a hard time keeping everything stocked up at the busiest times and often ran out of some items. The nearest airport is Cancun International, 9.3 mi from the accommodations, and the property offers a paid airport shuttle service. Dear Hector, On behalf of all the staff and the management team, we would like to thank you for sharing your review detailing your most recent experience with us. Stay at Margaritaville Resorts and Hotels in Paradise Visit MargaritavilleResorts.com Enjoying the view from Margaritaville Island Reserve Riviera Cancun? The room had a strong smell of humidity and its walls, floors and furniture looked their age. It draws a different crowd, the food quality has decreased and it no longer feels like a family resort. Learn More . She was very friendly and attentive, without being overbearing and we saw here every day she was there. volleyball in the pool or on the beach. My wife and I are already planning to return on our own next time to Margeritaville later this year or again in Feb. The spa was great (did a complimentary massage as a result of presentation). World-class amenities with laid-back beach vibes await you with 4 restaurants, 6 specialty bars, 4 pools, a spa and live entertainment. Whether you want to spend your time relaxing in a beach hammock, indulging in island-inspired spa treatments, or celebrating when its 5 oClock somewhere with a poolside cocktail, our resort puts a Caribbean twist on casual luxury. Serving exquisitely prepared Italian cuisine, Frank & Lolas is the resorts premium dining experience. We work hard in creating a truly memorable experience for each and every guest, so it brings me great joy to know our team went the extra mile and that they had such a positive impact on your vacation experience and in a special moment like your wedding. The water was great and a crew does a tremendous job removing the gulfweed that has washed up on the beach area, but it was almost too sterile for good fish viewing. Now $443 (Was $694) on Tripadvisor: Margaritaville Island Reserve Riviera Cancun, Riviera Maya. Are there opportunities to exercise at Margaritaville Island Reserve Riviera Cancun? Check in was smooth and efficient. Which languages are spoken by the staff at Margaritaville Island Reserve Riviera Cancun? A staple of any Margaritaville experience, 5 oClock Somewhere is the perfect place to enjoy poolside cocktails, cold beer, and our world-famous margaritas at all hours of the day after all, were on island time here. Our house-made pasta is a must, accompanied by wine from our extensive Wine Spectator-awarded selection. We hosted our wedding here and it could not have been more fabulous. TUI BLUE Tarida Beach, Cala Tarida, Ibiza, Balearic Islands, Spain. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. The sales team is a bit pushy, but we opted in for the presentation, so that is on us. The Cancun-area all . The Mexican night at The Beach House was excellent would highly recommend it. We are also pleased to read how much you enjoyed our luxurious accommodation and facilities as well as our beautiful grounds. We originally chose the resort for their gourmet inclusive food and (top shelf) drinks, their small size and because it was family friendly. The chefs here use fresh, locally sourced ingredients and techniques from around the world. The resort is clean, lots of pools and the beach is swept from seaweed. Margaritaville Island Reserve Riviera Cancun 786 reviews #4 of 47 hotels in Puerto Morelos Save Share Carretera Cancun - Tulum, 5 Bahia Petempich Km. Splendid experiences should begin from the moment you arrive till the moment you depart and we are happy to hear you encountered just this. Learn more about our new all-inclusive collection Hotels & Resorts All Inclusive Vacation Club Residences Rental Homes All Inclusive We never purchased wine because bottles started at $60 American. The hotel has 4 "pools", 2 of them are ankle dee kiddy pools, one is about 2.5 ft deep and the other about 3 ft deep. 12-minute drive to Dollywood. Follow Us @Margaritaville Great time was had by our entire group. Sign up for our newsletter, and you'll be among the first to know our latest offers and updates. The Beach House's breakfast had a lot of items, though mostly sugar, not particularly high quality and seemed smaller than our previous visits. Which popular attractions are close to Margaritaville Island Reserve Riviera Cancun? It does seem that they have tried to improve the nightlife with more live music, which is a plus, but the resort does close down fairly early, so for late-night revelers, this isn't the place, which is fine with us. restaurant and the food is decent enough. Latino is an exotic eatery that combines Latin flavors with Asian tastes. When we arrived we was greeted by Jesus and Marcelo theses 2 gentlemen give 5star customer service they arranged a fantastic day out with a great driver we felt very safe all day it seamed that we could go to theses 2 for anything and they would help sort it out. Long story shortour past 13 years have been filled with so many wonderful memories while staying at Karisma properties and we continue to do so with the biggest reason being their staff becomes part of your family. Our room was clean and well appointed. Now they both are grown men and mentioned they needed a change in resorts. Among the various facilities are a bar, a garden, as well as a private beach area. There is nothing more rewarding than to receive the praise from our valued guests and we will certainly share your experiences with our employees. Domingo worked at Sensatori and he was one of the biggest friendships we all made when they were little up until today where he has been at Margaritaville for the past 4 years. Margaritaville Beach Hotel is located on a quiet stretch on the public Pensacola Beach. Unwind shoreside at Margaritaville Island Reserve Riviera Cancun. It is our goal for each guest to have a memorable experience at Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive, so it is a delight to know that you have been with the Karisma family over 13 years and that you wiil keep enjoying. The currents were fairly heavy due to wind when we were there. We then had to pursue getting our money back which took until our second to last day and with a bit more persistance than I would have liked. Needless to say we will not return and I will make sure to share my experience with anyone who cares to hear a true review about this property. On The Island, surrounded by shops, rides, and restaurants. Margaritaville Island Reserve Riviera Cancun is Margaritaville's first all-inclusive resort, and the place to raise a glass and take a bite out of paradise. I can't leave out my oldest friend on the beach who everyone knows as Picaso. Fatima was a great concierge, she took care of everything we wanted. The staff are excellent as it is a small resort you get to meet each other on a regular basis. We then met Jairo who works as a Concierge and got us a balli bed for a couple of times with drinks and a lunch which was really a great experience. The property is beautiful. Very small Resort but amazing guest services, This is our first time experiencing a small resort, but the service and the friendliness of the staff will bring us back. We often ordered the pizza and several orders of their risotto. Rita's Taco House is a great place for lunch but it was so busy at times that the service suffered a bit. We booked in October for a swim-up suite. Their signature restaurant "Rita's Taco House" has some of the worst tacos I have ever eaten in the world. The winter 2023 visit: When we arrived at the airport, we were told our shuttle. We are truly very sorry for what seems to have been a disappointing stay. Fins up! Initially we were not even that close--they adjusted this the second night, but we were still not attached. All rooms have a no worries tropical vibe with the modern conveniences and special indulgences that make them luxuriously comfortable, relaxing, and uniquely Margaritaville. Margaritaville Restaurant, the full sit-down restaurant, has an outdoor patio, fire pit, and frequent live performances. Citlalli, Elvia, and the whole team behind the wedding did such an amazing and thorough job. Our room was beautiful well appointed, with a great view of the beach. Search by destination or hotel: We understand that we are one of many hotels in the Riviera Maya and truly value you as a loyal guest. We are very happy to hear that the staff mentioned had such a positive effect on your visit and they will be rewarded for their efforts. When we arrived, we were told it was not available. We recommend calling ahead to confirm details. What are some of the property amenities at Margaritaville Island Reserve Riviera Cancun? The people are incredibly nice. Dear Paul, Thank you so much for choosing Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive for your recent vacation. It was truly the perfect weekend and we were blown away! This was news to us as previously all top shelf liquors were included. We then met our butler Roberto who checked in with us everyday and made it very special with resturant bookings. Fantastic resort for quiet relaxing! We did. Which room amenities are available at Margaritaville Island Reserve Riviera Cancun? Are any cleaning services offered at Margaritaville Island Reserve Riviera Cancun? The Island Reserve Inclusive Experience is about giving you a chance to reconnect, refresh, and rediscover your inner paradise. The accommodations features a 24-hour front desk, room service and currency exchange for guests. 35 minutes later, we were told we couldn't get the shuttle due to traffic. Yes, it conveniently offers a business center, meeting rooms, and conference facilities. The beach is beautiful, when we were there very little seaweed, so you could easily swim and walk the beach with no issues. They upgraded us to a very nice, non-swim up suite, with a great view, but we were now not attached to our kid's room. Just know they will offer great discounts if you listen to the Karisma sales pitch. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Own or manage this property? Margaritaville Island Reserve Riviera Cancun is Margaritaville's first all-inclusive resort, and the place to raise a glass and take a bite out of paradise. Special shout out to Antonio at The Beach House and also Juan at Margaritaville. To join a welcoming community and let loose in a laid-back ambiance. They have a massive sandwich called the "Gordo" and was amazing not to mention the tacos, salads and burgers. Thank you again for your review, and we look forward to hosting you here at Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive many times more in the future! If you decide to drive, there's free valet parking. At Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma, you can look forward to free cooked-to-order breakfast, 3 poolside bars, and a swim-up bar. Fins up! Our meetings spaces and amenities ensure all the peace and productivity you need. When we went last year we had there unbelievable nacho dishes. Next the food--we ate at all the restaurants and had room service. Great time meeting other guest. Overall this was a great stay. It is referred to as a boutique style which has 4 resturants. They mentioned that maybe we didn't return the sheet ahead of time perhaps? Report response as inappropriate This property is a great place to bask in the sun with a beachfront location, beachfront dining, and beach cabanas. Outdoor pool with a sun deck and pool bar, plus views of the Great Smoky Mountain Wheel. See more questions & answers about this hotel from the Tripadvisor community. Our 148 guest rooms and suites perfectly blend carefree island design with high-end comfort. We miss the Tequila bar. Top room amenities include air conditioning, a flat screen TV, and blackout curtains. I had it 3 times that week. The concierge was very helpful in getting us a snorkeling excursion and an excursion to Tulum with a cenote swim and snorkeling. 37 SM. Lastly, tipping wasn't really done much the last time we visited. We loved the minestrone soup and cold cuts to share. There are too many to name. Karisma Hotels and Resorts has officially opened its new Margaritaville Island Reserve Riviera Cancun resort in the heart of the Mexican Caribbean. Margaritaville Island Reserve Riviera Cancun is Margaritaville's first all-inclusive resort, and the place to raise a glass and take a bite out of paradise. Dear Victoria, Thank you for your kind words and great feedback. dinner at the beach house restaurant where they tried to pass a piece of shredded beef as a top sirloin. 27, Puerto Morelos 77580 Mexico, Lock in the lowest price from these sites, Before I go into the details of my review, I want to say that where this resorts shines is through the people who work here and their service. 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Book a stay today and enjoy up to 25% off your getaway. It is a pleasure to read you enjoyed your Island Reserve Inclusive experience. Most dinners we alternated between Latino's and Frank and Lola's. Lunch most days was at Rita's taco house. They also Dear Annie, Thank you for selecting Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive as hosts for your most recent visit to Mexico and the Riviera Maya. The menu combines coastal-inspired items and southern favorites, like fish tacos and buttermilk fried chicken. It comes out in a large can and they lift it off and it is a tower of nachos. Dear Sam and Mark, Thank you for your wonderful review of your experiences at Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive , it was a pleasure to host your vacation and we are very happy to hear that you enjoyed your Karisma experience. The staff speaks multiple languages, including English and Spanish. Dear katie, Thank you for selecting Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive as hosts for your most recent visit to Mexico and the Riviera Maya. I try not comparing to the other resorts, but inevitably its hard not to evaluate it based on some of our past experiences. What food & drink options are available at Margaritaville Island Reserve Riviera Cancun? Yes, free parking is available to guests. If you have to work, you might as well do it in paradise. Margaritaville Island R. In this video, we will take you on a full walking tour of the new all-inclusive resort in Riviera Cancun inspired by Jimmy Buffett. more. Welcome to Margaritaville Island Reserve Cap Cana Located in Cap Cana on stunning Juanillo Beach Immersive culinary experiences Live entertainment every day and night Signature events beachside, poolside, and throughout the property We also did not have the bottles of liquor that we requested for our room. Take part in beachfront yoga classes, tee off at nearby golf courses, enjoy a romantic dinner on the sand, scuba dive through colorful reefs, and so much more. World-class amenities with laid-back beach vibes await you with 4 restaurants, 6 specialty bars, 4 pools, a spa and live entertainment. Influenced by the colors of the sea, sand, and sky, the decor features all-white linens and custom furnishings with subtle maritime accents. At Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma, you can look forward to free cooked-to-order breakfast, 3 poolside bars, and a swim-up bar. Select from a wide variety of tropical concoctions and enjoy them in the water or on one of our hanging beds. License to Chill is the perfect place to sip your favorite cocktail and unwind island-style. The nightly entertainment overall was pretty decent, often featuring some live cover bands. Set in Puerto Morelos, 350 feet from Playa Punta Caracol, Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive offers accommodations with a restaurant, free private parking, an outdoor swimming pool and a fitness center. Margaritaville Island Reserve Riviera Cancn invites you to escape the everyday with a tropical change in latitude to the beautiful Riviera Maya. 27, Puerto Morelos 77580 Mexico 1 (888) 225-6255 Visit hotel website E-mail hotel Check In / / Check Out / / Guests Contact accommodation for availability. We are very happy to hear that the staff mentioned had such a positive effect on your visit and they will be rewarded for their efforts. I don't think we would probably stay here again simply because it's a smaller resort than we like but otherwise I would recommend this a a great place to relax and unwind. The resort itself have amazing food, fun events, and the most attentive staff imaginable. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Sign up for our newsletter, and you'll be among the first to know our latest offers and updates. Influenced by the colors of the sea, sand, and sky, accommodations offer crisp all-white linens and custom furnishings with subtle maritime accents that ensure maximum comfort and total relaxation. Thank you again for your review, and we look forward to see you in other Karisma resorts. The shuttle company arranged for us to go in a taxi, which we had to pay cash for, out of pocket. Does Margaritaville Island Reserve Riviera Cancun have airport transportation? Fins up! The Prestige members-only dinners were okay, but they were set menus, not really any different than the regular menus, so it wasn't really anything special. Last year we arranged a day trip to Margaritaville to enjoy there small but quaint 140 room resort. We would like to continue our communication with you, please do not hesitate to contact the customer service department at [email protected] so your comments and experiences can be personally attended. It is a smaller resort and we loved that about it. Huge rooms have margarita makers, mini-fridges, and balconies. Over the past decade we have stayed at all of the Karisma resorts on the gulf coast and this was by far the smallest, with only about 150+/- rooms. 12, Bahia Petempich, Puerto Morelos, QROO 9.2 Wonderful 497 reviews Verified reviews 10 - Excellent 375 8 - Good 76 6 - Okay 32 4 - Poor 4 2 - Terrible 10 9.8/10 Cleanliness 9.6/10 Staff & service 9.1/10 Amenities 9.6/10 Property conditions & facilities I like to snorkel and view the marine life, but this wasn't a particularly interesting place for this activity. Next Dear jsmeyerelectric, Thank you for your review of your experiences at Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive. Each night they had entertainment from a Tiki show to live bands and karaoke which everyone enjoyed. To join a welcoming . Does Margaritaville Island Reserve Riviera Cancun offer any business services? The beach and water were nice and we swam most days and this year, they did a great job of cleaning up the gulf weeds that have been a problem on most beaches shorelines but they were quick to have it removed daily for everyone to enjoy walking their beach and being able to go in and swim or snorkel Another chance to go and speak with Member Services about all the new exciting things being offered by Karisma we met with Rodrigo and Brenda who were great to talk with and once again made us feel like family as we have come to enjoy over the last 13 years. Sam and Mark . It was a pleasure hosting you and we certainly hope Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive becomes your resort of choice during future travels. We listen to our guests, to identify what is wanted and needed within the hotel and we would like every guest, past, present, and future, to know that we are dedicated to ensuring that Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive provides a World Class Vacation Experience. Frank and Lola and Ritas were our preferred restaurants, but again, not anything to write home about. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. This is a buffet style. We will certainly share your experiences at Margaritaville Island Reserve Riviera Cancun furniture looked their age all shelf. House is a tower of nachos place to sip your favorite cocktail and unwind island-style guests... Tacos and buttermilk fried chicken follow us @ Margaritaville great time was had by our entire group by the speaks... The Island, surrounded by shops, rides, and conference facilities are already to! 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